DISQUS

DISQUS Hello! Almost As Good As Chocolate is using DISQUS, a powerful comment system, to manage its comments. Learn more.

Community Page

  • Subscribe

  • Community

  • Top Commenters

  • Popular Threads

  • Recent Comments

    • I think if something is done with passion, it shines through. At least the effort will, if not anything else! The problem occurs when it doesn't even come out. And by coming out, I mean it...

      1 week ago by Tanul Thakur

      in Quality

    • Fair point - when you are learning, of course you can't be exceptional all the time. However, I think it is very important to realize you are learning and to evaluate your work critically...

      2 weeks ago by Shripriya

      in Quality

    • This is an interesting debate. But, I don't have a clear cut idea what or how I feel about it. I sometimes post my scribblings on my blog as poems & get encouraging comments mostly from...

      2 weeks ago by Paresh

      in Quality

    • See this - www.goodguide.com - it also has an iPhone app! http://www.nytimes.com/2009/06/15/technology/internet/15guide.html?em

      3 weeks ago by Prithvi

      in The carcinogen-free store

    • Lol - you are so lame, you can't take a good picture. You just have to resort to theft. Pathetic.

      3 weeks ago by Shripriya

      in Life

Almost As Good As Chocolate

Jump to original thread »
Author

Fandango - wasting the opportunity

Started by Shripriya · 8 months ago

I love Fandango’s core service. Buying tickets is simple, elegant and most importantly it works.
But Fandango probably realized recently that it has all this wonderful data that it could use. For example, it shows me all the films I’ve ever watched. Great — ... Continue reading »

7 comments

  • Jeffrey McManus

    2 years ago

    Bet you anything they tried to do this on the cheap by outsourcing it to some other service and that other service is now down.
    reply
  • Aditya

    2 years ago

    just curious if you actually let fandango have piece of your mind! considering it probably took you about 10-12 minutes for a blog post about this - perhaps a minute to let them know that they are screwing up would be in order, and even more important - that they could lose your business over this!

    maybe they will offer you the 100$ reward as compensation - and you won't even have to bother writing the review :)
    reply
  • Vi

    2 years ago

    I've never really used Fandango to buy movie tickets--the theaters around my area generally have automated machines to purchase the tickets, and I avoid going at crowded/peak times. Their accurate listing of show times is convenient, though.
    reply
  • Shripriya

    2 years ago

    First an update - today, the link is live - amazing!

    @ Jeffrey - I bet you are right. The service provider finally got their act together.

    @ Aditya - Great point. I did let them know. The process of filing a complaint was incredibly painful. They asked for more information and I tried to post the link (to the page and to the image) in the form, but it would not accept a URL. Aargh... They should stick to what they do best...

    @ Vi - Yes, the core service works well, I've found. I'll plan on just sticking to that.
    reply
  • Fandango maven

    2 years ago

    I actually do work at Fandango, and don't know what the technical problem was in your particular case, but we do our own ratings / reviews and have generally had good feedback...in just a few months we many thousands of ratings on current movies. Sorry if there was a technical glitch on that one movie, hopefully it won't happen againn. We do appreciate the feedback!
    reply
  • Shripriya

    2 years ago

    Hey Fandango Maven, thanks for the comment. I am glad that the system is working again. One recommendation - for your customer service follow-up page, please allow urls to be provided. I wanted to send the CS people a link to this page and couldn't do it.

    That said, I will definitely continue using Fandango's core service and will try out the reviews one more time before I make up my mind :)

    Appreciate your following up here.
    reply
  • Fandango maven

    2 years ago

    I'll forward your comment to them....
    reply

Add New Comment

Returning? Login